If you read my post from a couple of days ago on this topic you saw that I was able to share data based upon monitoring information from Scout Labs. I wanted to give you this quick update, based upon data from Alterian Techrigy SM2, showing the same basic breakdown in terms of level of discussion around the brand.
Drumroll please….
As with Scout Labs you can see that Radian 6 is getting the majority of the conversation, with SM2, followed by Scout Labs… What is interesting, however, is that Synthesio, not Filtrbox, is in 4th place in from the SM2 perspective, which I attribute to the fact that SM2 does cover, from what I have seen so far, a slightly broader range of data sources than Scout Labs.
I will be continuing to chat with additional solution providers in 2010 and I suspect this chart will evolve over time.
Finally, if you know of a great Social Media Monitoring, Social CRM, or Social Support Community solution that I have not yet checked out, please let me know.
John
January 4, 2010 at 6:17 pm
[...] My second post shows results from the perspective of SM2. [...]
January 4, 2010 at 5:21 pm
John,
The Radian6 team is always looking for ways we can help those having social media monitoring conversations. Our tool may not always be the solution for them, but the amount of chatter surrounding our company is because we value and engage in the feedback of users, fans and those researching various tools. The number of conversational opportunities surrounding the social media monitoring topic are endless. Thank you for being one of those to keep the discussion fruitful!
Lauren Vargas
Community Manager at Radian6
@VargasL
December 31, 2009 at 10:31 am
Keep ‘em coming, John! I’m seeing what we can do for you at our end to get you a graphic from Synthesio as well
Best,
Michelle
@Synthesio
December 31, 2009 at 1:00 pm
Thank you Michelle, I truly appreciate it. Access to a demo would be great too, if possible.
John
December 29, 2009 at 8:34 pm
Hi John,
I’m glad to see SM2′s pie chart was successful for you!
As my colleague, Jim Schwab, said, there are many factors to take into consideration if you’re going to compare apples for apples. And I agree with Margaret that the various spelling variations need to be taken into account in order to get an accurate picture. Many refer to our tool as simply SM2.
Let me know if you have more questions,
Connie
@cbensen
December 30, 2009 at 12:50 am
Thanks Conne, it worked great once you set it up for me. Thank you very much Connie. Talk soon.
John
December 29, 2009 at 3:20 pm
[...] Read this article: Following up on Which Social Media Monitoring Solution is most … [...]
December 29, 2009 at 2:10 pm
[...] post: Following up on Which Social Media Monitoring Solution is most … By admin | category: cto | tags: boston-based, cto, media, media-monitoring, moore, [...]
December 29, 2009 at 2:08 pm
[...] An interesting post today. Here’s a quick excerpt: Finally, if you know of a great Social Media Monitoring, Social CRM, or Social Support Community solution that I have not yet checked out, please let me know. John. Possibly related posts: (automatically generated) … Read the rest of this great post Here [...]