If you read my post from a couple of days ago on this topic you saw that I was able to share data based upon monitoring information from Scout Labs. I wanted to give you this quick update, based upon data from Alterian Techrigy SM2, showing the same basic breakdown in terms of level of discussion around the brand.
As with Scout Labs you can see that Radian 6 is getting the majority of the conversation, with SM2, followed by Scout Labs… What is interesting, however, is that Synthesio, not Filtrbox, is in 4th place in from the SM2 perspective, which I attribute to the fact that SM2 does cover, from what I have seen so far, a slightly broader range of data sources than Scout Labs.
I will be continuing to chat with additional solution providers in 2010 and I suspect this chart will evolve over time.
Finally, if you know of a great Social Media Monitoring, Social CRM, or Social Support Community solution that I have not yet checked out, please let me know.