I am pleased to announce that I will be presenting at ParaFest ’10, chatting about the power of Social Support Communities. I plan on bringing some great information to you based upon the experiences of Enterprise and SMB customers I have chatted with and hope to see many of you there.
If you know of a company, or are a company, using social support communities, let me know. My goal for the presentation is simple. Provide people with great information based upon real world best practices and real world results.
See you in Vegas this May. Oh yeah, two other favors to ask from you at this time:
- Let me know how you plan to leverage social media monitoring solutions in 2010. As always, all data will be shared so that everyone can benefit.
- If you have time please vote for my presentation on Operational Responsiveness that I am trying to bring to the Enterprise 2.0 Conference in Boston. Just leave the referer blank when you sign-up, the field is not required.