What President Obama Can Learn From Steve Jobs!

We just had to repost this article. Leadership is complicated. Managing in the NOW requires a thorough understanding of the Social Ecosystem.  The message for the President is, “it’s all about Jobs.” Take a look and thank you Business Insider!

The sunlight of summer has begun it’s annual transition to equinox, and we are all reviving the pulse of the work-year.

The President has returned from Martha’s Vineyard to face what will surely be a challenging fall.  It’s mid-term election season and the mood of the voting public is downright ornery.

ODS (Obama Disappointment Syndrome) a growing wave of depression, has created a huge anti-incumbent wave.  ”Throw ‘em all out!” seems to be the mantra of the season.

In the last couple of weeks the number of negative op-eds on the President from both sides of the aisle have grown considerably.  The mildest theme seems to be “he is too smart to be in touch with the people,” or “we just don’t know who you are or what you really are about Mr. President.”  The really challenging ones drift into the inevitable issues of racism.

I have long held that the most qualified people to be in government are business folk.  Not just Billionaires like Mayor Bloomberg, but anyone who has successfully run anything, been responsible for making payrolls, paying back loans, paying bills on time, navigating through good times and bad.  Most important: balancing a budget.  But the reality is most people who have these credentials are too smart to get sucked into the dysfunction of the public sector. Nor will they submit themselves to the relentless intrusion and scrutiny of the press.  So what’s the next best thing for the “beleaguered” President?  Take some lessons from the guys who know how to really get things done. And who better than the best CEO in the Universe: Steve Jobs.

So Mr. President, in an effort to help you succeed, herewith is a new playbook for your consideration:

1. You have to make other people cool. Being cool got you elected because it made people feel cool electing you. But then nothing much else happened. You thought healthcare would be the cool thing but dramatically misread your audience.  Steve makes millions of people cool, it is his most amazing talent.  Buy an iPhone and you are cool.  But if you don’t have a job, you have no chance of being cool.  And the Healthcare plan? No one is cool with it (outside of DC).

2. Get citizens to voluntarily pay more taxes. Apple has been doing this for years.  Customers happily fork over a big premium for their products. They will even camp overnight outside an Apple store to have the privilege of doing it first.  We have a huge debt problem. In Europe everyone pays a VAT (Value Added Tax). Apple has a CAT (Coolness Added Tax).  Watch and learn Barack.  You just have to figure out what it is the Federal Government does that’s cool, or useful, or is of particular benefit to anyone.

3. Replace Congress with a Genius Bar. The current spin is that the Republicans are obstructionist.  But if there are Democratic majorities in the House and Senate, how could that possibly prevent you from bringing “Change we can believe in?”  The answer is that Congress just isn’t smart enough.  Sure these are fine, well-intentioned people but we need really super-smart folks to fix our dysfunctional system.  Steve Jobs figured out that even people savvy enough to buy Apple products were going to have problems now and then, and he wasn’t going to subject them to someone you’d find working at the Division of Motor Vehicles.  He recruited an army of Geniuses.  So why not forget about political party affiliations and just support the election of Geniuses.

4. Wear the same outfit every day. I know it sounds trite but you probably have figured out it takes a lot of brain cycles to be POTUS.  Why waste any time trying to pick out a slick Armani and matching tie (or arguing with the First Lady about HER selection).  Steve’s turtleneck and jeans thing has worked for 30 years now because it sends a simple clear message “all I care about is making insanely great products.” You could be transmitting “all I care about is improving your life, making a better America.”

5. You can’t be afraid of pissing people off. Probably your biggest Freshman error has been to try and make everyone happy.  Yes you passed a Healthcare bill but it didn’t take on the tough issues (Tort reform, insurance rate controls).  You decided we needed to “surge” in Afghanistan but also announced we’d only do it for a little while, so as not to over-irritate all of the antiwar constituency who voted you into office.  Steve Jobs takes on the tough issues. He decided that Adobe’s Flash, one of the most widely used media formats on the Internet, sucks and that was that. iPhone and iPad don’t support it.  So I can’t view half of the stuff on the WWW on my iPad; but I still have one.  Take a real stand on something President Obama and live with the fact that to be effective you are going to make some people angry.  As long as there are more happy people then angry people you’ll have a second term.

6. Vision without execution is nothing. We elected you because you understood how frustrated we were with DC Dysfunction.  You had a vision for “not a Red America or Blue America but a United States of America.”  You said you would bring change to Washington.  True you never said you’d make DC “Insanely Great” or “Magical” but you presented your campaign vision with compelling Jobsian conviction.  Yet, the partisan aisles are wider than ever.  No one seems to want to solve problems, they are just obsessed with maintaining or regaining their majority.  Steve Jobs has a saying: “there are two types of people in the world: those who have shipped products and those who haven’t.”  Steve has shipped more Innovative products over the last 30 years than any other tech executive.  The lesson here?  Get rid of all of the professors, policy wonks, career bureaucrats, and Chicago thugs and convince some real capitalist operational executives to come work for you (even if you hate the way we smell).

7. Build a little intrigue. Tell us something big is coming.  Set a date for a big presentation.  Leak a little here and there to tease.  Cut all the deals behind the scenes so Congress backs you. Then get on stage and tell us all about our shiny new Healthcare Widget.  We won’t mind what’s missing because we’ll know it’s just 1.0 and your bound to have a bunch of improvements next year and it will be much cheaper too.

8. Make us USA Fanboys. Right after the election it was fun to be an American again, especially while traveling abroad.  Europeans in particular were not Bush fans and we took a big hit in our image.  Electing you made the World feel good.  But the bloom has quickly faded. No one can figure out what you really stand for.  We are straddled with debt, and seem to be losing our innovative edge. We can’t even give our kids a decent education.  Apple went through bad times prior to Steve Job’s comeback.  It lost it’s Mojo.  But Steve returned with laser like focus. The company’s back was against the wall and he put forth a simple proposition. He said they would only do two things and had to make them spectacular to survive.  He thew away all of the previously bloated, PC-like Macs and introduced the first iMac and iBook. They were a hit.  That led to iPod.  Which led to iPhone.  Which led to legions of proud Apple Fans. And most important huge financial success.  All due respect President Obama, we need to focus on innovation and education.  If we are not giving our children the best and nurturing our innate Yankee ingenuity, we will never create jobs and return to prosperity. It’s hard to feel patriotic pride when your house is being repossessed.

9. When all else fails. Blame it on us stupid Americans.  We just don’t get it.  We don’t need to access our iTunes library on more than five computers.  Calls dropping on our brand new iPhone4?  We are holding it the wrong way!  Go to the Genius bar and Apple will give you a rubber and show you how to practice safe iPhone4.  Mr. President, Yes you can to bring change to Washington, but everyone else is going to have to want to change too.  If they won’t play ball, make it crystal clear that they are the morons and send them to a Genius Bar for help.  Well actually looks like the voters are going to do that for you in November.

The final lesson is that passion and persistence against all adversity will pay off.  After all of the adoration bestowed during the campaign, it must be horrible to have to endure the current spate of negative press.  But hey, Steve was summarily thrown out of his own company, thrashed around for a bunch of years trying to get NeXT to be something. Perhaps it was a dose of humility that helped polish his edges a bit but he never lost his passion or focus.  His return and turnaround of Apple is now epic.  And the story is really just beginning.  So President Barack Obama, can you turn it around and become an epic President? One for the history books? Take a lesson from Apple. It’s all about Jobs.

Government 2.0 is a citizen-centric strategy/philosophy

Learn more about Government 2.0 by reading any of these great books (affiliate links):

The missing links of Government 2.0

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VistaPrint is generating revenue through social media

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Independent movies and Social Media

Low budget independent movies often struggle to find an audience beyond the friends and families of those involved with the film itself.  Thousands, perhaps millions, of directors, writers, and actors take part in these films, pouring in their love and passion.  I have to believe that many real gems are made even though few are ever fully appreciated.

Now, I am not saying Gotta Find Barry deserves an Oscar.  I haven’t yet seen it but the story line is definitely that of a light-hearted comedy that has the makings of a funny and relaxing night out.   Rich Camp is hoping that social media will play a role in building an audience for his movie, just as it did for his last independent film titled Lumberjacking.

Rich Camp is the owner of  Rich Camp Entertainment.  He is also the writer, director, and lead actor in Gotta Find Barry.  I chatted with Rich and David Graziano this week to learn more.  David is helping Rich with the social media aspects of the production (yes, he is also in the movie with a small part I believe).

In Rich’s last movie, Lumberjacking, social media was used to both build awareness of the production as well as to raise money to support the effort.  Through a mix of traditional and new media means they raised around $1000 for production and grew a Facebook presence of more than 1500 members.  Throughout the production of this movie they updated the Facebook page with information on what was happening with the movie.  For example, checking out a theatre, shooting this scene today, and on and on.  The Facebook community was engaged and Rich had an audience of 1000 or more people attend the movie’s showing.  Not a bad audience for a small film. 

For Gotta Find Barry Rich and David are making minor changes to how they are using Social Media.  For example:

  • While they are still fund-raising on the site they also held a traditional fundraiser.  They used the Facebook page to promote the event, and had somewhere between 100 and 150 people come to the fundraiser as a result.
  • While they have updated the page with information about the production of the movie they will deliver a trailer of the movie also.

Twitter is also getting use more for this  movie.  While they have been primarily pushing out updates about the movie they are soon going to launch an interesting campaign where accounts will be created for each the movies characters.  Each character will tweet out, conversationally, to other characters, using the personalities of the characters from the movie.  The hope is that people will get to know the characters, love them, and have even more reason to see the movie, translating those tweets into ticket sales when the movie premiers in Rhode Island this November.

Will the approach work?  Yes, the Facebook work is going well and this new Twitter experiment is something I love and feel strongly will work well for any movie or book release.

Oh yeah….  A couple of other points:

  • The branding, the messaging, across all channels is in perfect alignment.  What you find on Facebook matches what you find on their website.
  • The plot?  Two ghost hunters go to hunted house to find their old buddy Barry, who is a ghost, in order to hang out with him one more time. 
  • No, I am not in the movie… Maybe I’ll have to audition for whatever movie Rich comes up with next. :-)

John

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Passport to Social Media

Traveling around the world you are bound to be in a situation where the world as you know it will be challenged.  You may be in a situation where you need directions or have an important meeting with a client that requires mastery of local social etiquette.  You may not be fluent in the local language or the societal norms associated with that country.  What do you do?

For the most part we try to prepare for these kinds of experiences.  We try to learn a little about the language and the culture to help us overcome our weaknesses.  Traditionally, this has been done through guide books, books and talking to people who have been there.  Now, we have more options with the development of real time translation tools, GPS enabled maps, a number of different travel sites and mobile apps covering a variety of every day circumstances.  But the bottom line still remains the same if we want to be successful.  We have to take time to learn something about the place we are going, the people we will meet, something about their language and about how things work in that culture.

In so many ways, traveling to another country and using social media successfully are very similar.  Both challenge us to learn a new way of interacting with people.  This means we may need to change how we do things and how we think.  Social media and online communities all have their own unique set of societal norms and cultures.  There are different rules of engagement that development around each of these communities.  This includes how we speak to each other, what kinds of interactions are acceptable and what kinds of topics are considered acceptable content.

When we are new to a community we do feel a bit lost, uncomfortable and perhaps like a fish out of water.  We are working to figure out how this community works and interacts with each other.  We are trying to learn the language and what’s acceptable in that community.  This is where the Community Manager comes into play.  This person or people are there to help us learn the culture and language associated with this community.  They help us learn the essentials in order to make us comfortable and better able to successfully navigate through this new terrain.  They communicate the values of the community to us.  They are the ones who grant us access to information and help us connect with others.  They are our passports to the community.

Over time, we learn the language of the community and operating in that community becomes second nature.  It no longer requires us to think about how to do these things.  Just like learning a new language and culture in a country we are visiting.  Practice, education and helpful guides assist us in mastering this new world.

If we are to be successful in using social media, no matter what our business is, then we will have to understand what kind of communities we are joining and how to build communities that reflect our values.  What kinds of behaviors are we encouraging?  What kinds are we considering to be negative?  What is acceptable content?  All of these things contribute to the culture and language of that community.

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Are you getting enough from your Facebook efforts?

Infographic: Government 2.0 in Massachusetts

8 THINGS I WISH I KNEW BEFORE STARTING A BIZ

I just had to repost this great article from Don Rainey via Entrepreneurial Corner.  It speaks directly to leadership and the need to see your business through the lenses of the Social Ecosystem. Great read! Of course, the Homer Simpson/Letterman Top Ten was too good to resist. After all, Homer is always managing his life in the NOW (heheheh).

In the world of startups, success or failure can be hard to consistently predict. One thing that’s sure, however, is that anyone who starts a business is changed by the process. The continual challenges of meeting the opportunities and issues that arise make it fun and always interesting. I think it is why many people continue to start businesses regardless of the (easier) alternatives presented by employment for somebody else.

Having started a few businesses in my life, I view some of the lessons of the experience as intuitive and others much less so. Given the time and money involved in learning these lessons, none could be characterized as cheap.

They all changed my worldview, though. And they all changed me as a person. I’m glad I learned these lessons, but that doesn’t mean I don’t wish that I knew them originally.

Here are the eight things I wish I knew when I started my first business.

1. Things take longer than you ever imagine – Everything that involves people, resources, tasks and coordination takes longer than you ever think it should take to get done. It isn’t about developing patience, as patience doesn’t really help you keep driving things forward. It is about being realistic in your planning and management.

2. Items that do succeed tend to do so quickly – I have seen more successes — products, projects, employees, etc. — start strongly than slowly. The great salesperson or employee is great from the first day. The strong employees contribute immediately. The product that is going to be a hit gets strong, initial reactions from customers.

3. People will let you down – This will happen in ways you can’t even imagine when you start out. It can range from inattentiveness and laziness to fraud and theft. You’ll see it all from the people you meet along the way.  Your faith in people or belief in them can be a dangerous thing. As Pres. Reagan put it, “Trust, but verify.” Blind faith will get your butt kicked again and again. Love and reward your employees, but don’t have too much confidence in them.

4. Good employees are really hard to find – A solid worker isn’t just difficult to find, he or she is really difficult to find. And they’re the first ones to leave. The truth is that 10 percent of the world is competent – and you’re looking for that 10 percent in every hire.

It’s hard to do consistently. And that’s why organizations that do it with frequency have such strong reputations. If you want to build a business predicated largely on finding, getting and keeping quality employees to succeed, you should understand that premise will be your greatest risk. Finding a market and profitably selling to it (usually the greatest risks) will take a back seat. Better yet, pursue a business that needs some reasonable percentage of employees to be really good.

5. Your bad employees rarely quit – For one thing, poor performers aren’t really all that motivated to look, as that might involve actual performance. For another, no one else is likely to recruit them. Your marginal and weak employees are with you for life unless you move proactively. In many years of running businesses, the only time this wasn’t true was during the dot-com bubble. At that time, every idiot could get a 15 percent to 20 percent raise here in Northern Virginia by changing jobs. And they did. Aside from that blessed time, weak employees are your most “loyal.”

6. You will be lucky and unlucky -In the fullness of time, you will be assuredly lucky and unlucky. And sometimes, things that appear to be bad luck will turn out to be good — the weak salesperson who turned down your job offer — or vice versa. You will have ups and downs, and you will win or lose things that you don’t deserve to win or lose. You will be unlucky and lucky, you just may never know when.

7. Avoid the myth and misery of sunk cost – See the item above about succeeding quickly. Don’t chain yourself to the anchors you lovingly create in pursuit of success. If it isn’t working for you or the business, let it go. Understand that it isn’t good money after bad money, it is all bad money. Fire that salesperson, let that manager go, stop selling that product, get used to moving on. You’ll make a lot of decisions in running a business. Accept that not all of them will be right.

8. Fill the pipe, always fill the pipe – The difference between good times and bad times is often reflected in how many of the opportunities, customers, etc. end up closing successfully. In good times, more deals close from a normal opportunity pipeline. In bad times, less deals close from the pipeline. So, fill the pipeline of opportunities, and always look to add to the pipeline.   Deals don’t close for a million reasons. Your only defense is to fill the pipe.

Ideation Platforms: BubbleIdeas

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